Can I install a high-output combi in a Tollcross flat?
Yes after checking the gas riser sizing — 22mm upgrades occasionally needed and quoted upfront.
How do you handle close access?
Vetted partner engineers carry close keys where the landlord provides them and coordinate with the factor where required.
What's the lead time for a planned boiler swap?
Typically 5–10 working days from quote acceptance, including parts and certification.
Are your engineers Gas Safe registered and vetted?
Every install and repair is delivered by a vetted partner Gas Safe registered engineer. We check ID, insurance and recent reviews before any engineer works under the Heatscape name.
Do you offer finance or spread-payment options?
Yes — 0% APR over 24 months and longer-term plans up to 10 years via our FCA-regulated finance partner, subject to status. We quote the full monthly cost upfront.
How is the price fixed — will there be extras on the day?
Every quote is fixed price, no hidden extras. Anything that could vary (gas riser upgrade, flue reroute, factor consent) is itemised on the quote before you sign.