Fixed Price · Heritage Joiners · No Cowboy Quotes · From £185 per sash
Sash window repair in Edinburgh covers four common faults: snapped sash cords, seized pulleys, rotten timber along the lower rail or cill, and rattle from worn parting beads. Heatscape's vetted heritage joiners survey the whole window, give you a fixed price per sash from £185, and complete most flat repairs in a single visit — no scaffold, no carpet lift, all dust contained.
A traditional sash and case window has six wearing parts: the two sashes, the parting bead, the staff bead, the sash cords (or chains) and the cast-iron weights inside the box. Any of these can fail — and on an Edinburgh tenement that's typically 90 to 140 years old, multiple parts usually go together. A proper repair survey checks each one, rather than treating the visible symptom alone. We open the box, inspect the weights and pulleys, sound the timber for rot, and check the meeting rail for square. You get a written quote that lists every fault and a fixed price to put each one right.
A snapped sash cord is the single most common Edinburgh sash repair. The cord typically lasts 40–60 years; once one breaks, the partner cord and the other sash are usually within a few years of failing too — so we always quote to renew all four cords on a pair of sashes. We use 8mm braided polyester (Solid Braided No. 8) as standard, or waxed cotton cord on listed properties where the council requires a traditional finish. Pulleys are dismantled, cleaned, re-greased and re-wheeled where the axle is worn. The whole job on a single sash takes 90 minutes.
Rot almost always starts at the lower rail of the bottom sash, the cill, or the bottom of the box pulley stiles where rainwater drives in. We never use polyester resin filler on heritage sashes — it traps moisture and accelerates the rot beneath. Instead, the affected section is cut out cleanly, a matched-grain seasoned softwood splice is scarfed in with marine-grade adhesive, then planed flush and painted with a breathable linseed-oil paint system. A typical bottom-rail splice is £165 and saves the whole sash from replacement.
Most Edinburgh sash windows lose 25–40% of their air-tightness through worn parting beads and a sloppy meeting rail. We retrofit a discreet brush-pile gasket into the parting bead, staff bead and meeting rail in a single visit. The brush pile is set deep enough that it's invisible from the room but cuts air leakage by up to 75% and stops the rattle that wakes you in a westerly gale. Combined with re-glazing the original single panes in slim-line 12mm double-glazed units, U-values drop from around 4.8 W/m²K to 1.6 W/m²K.
On a listed building or in a conservation area, the council will almost always require you to repair rather than replace. Outside those areas, repair still beats replacement on cost (typically 40–60% less), embodied carbon, and longevity — a properly repaired 1890 sash will outlast a new uPVC unit two-to-one. Replacement only wins when the box pulley stiles themselves are rotten through, the sashes are racked beyond plane, or you genuinely want the warmth of a modern A-rated factory-glazed unit and the property is not in a conservation area.
Every repair quote is itemised and fixed. There are no hourly rates, no day-rates, no 'extras found on the day'. Survey is £0 for repair scopes of three sashes or more, otherwise £49 deducted from the quote. We carry public liability of £5m, all joiners are CSCS-carded, and the work is covered by a 5-year workmanship guarantee. We can usually start within two weeks; emergency draught-and-rattle work on single sashes is often same-week.
Quietest the house has ever been. Bay windows look stunning, and the survey caught a lintel issue two other firms missed.
Rachel B., Trinity EH5 — Triple glazing — full house · 5/5 ·
Door is solid, locks beautifully, and matched the listed-building colour the council insisted on. Faultless fitting.
Hugh M., Newington EH9 — Composite door + side panel · 5/5 ·